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Connect to a Tech - PSI Assist

Purchase Discounted W2/1099 Forms Online

PSI Monitor Network Monitoring Services

Pro Systems Web-Based Automatic Backup System

Client Write Up System for Windows

Fixed Asset System for Windows

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Employment | Forums | Support | Demos/Training


Software Support

Pro Systems is very serious about providing the best quality support for our customers. The majority of our support is performed through our toll-free support line. Support is available from Pro Systems with or without a software support contract. For customers without a support contract, support calls are billed in 15 minute increments.
 

Software Updates

Occasionally we will place downloadable updates to our software in this section of our web site. Before applying an update to your software, be sure that you are running the correct version that the particular update was designed for. In addition, be sure to download the corresponding update instructions and read the instructions before applying the update.

Released on 02/22/02 - Version 2.40.60 (Download the update below):
- Magnetic Media filing for W2s
- Magnetic Media filing for 1099s
- 941 and 941-B images for 2002

Released on 01/25/02 - Version 2.40.59 (Download the update below):
- Form 943 and 945
- Form 1096 - The "total amount reported with this form 1096" field now includes Excess Golden Parachute Payments and Gross Proceeds Paid to Attorney.
- Form 1096 - The "contact phone number" field now prints in the correct box.
- Form W2 - Federal ID number can now be entered directly into the employer information screen when producing "enter and print" W2s for walk-in clients.
- Federal Tax Tables - Payroll Check Writing - The exemption amount in the 2002 federal tax tables has been increased from $ 2,900 to $ 3,000. If you have already created your 2002 federal tax tables, you must go into the 2002 federal screen and manually change this amount. If you create your 2002 federal tax tables after loading this update, the exemption amount will be correct.

Released on 01/18/02 - Version 2.40.58 (Download the update below):
- 2001 Form 940 / 940 EZ
- All 1099s
- 1096

Released on 01/14/02 -Version 2.40.57 (Download the update below):
- Laser W2s (Federal Copy A, laser generated 4-up Employee Copy, Copy D and Copy 1)
- Laser W3 (Federal Copy and laser generated)
- Correction to Form 940 to allow the current month AFT payroll to be included
- Dot Matrix continuous single-wide W2s

 

To obtain the 02/22/02 DOS update (2.40.60) follow these instructions:

- Download the installation instructions (02/22/02) (Click Here to Download). To download this file, you must have the Adobe PDF reader installed in your browser. If you have a problem downloading the file, download the PDF reader here and then try the file download again. If you still have problems,
please send an email to dosupdate@prosystems.com and request that the installation instructions be emailed or faxed to you. Be sure to give us your fax number or email address.
- Download the Update (02/22/02) (Click Here to Download). You must load the 2.40.59 release before loading this update (2.40.60).
- Follow the installation instructions to make your update diskettes and apply the update to your DOS programs.
- Continue to check back here and the Forums for additional information and updates.

 

To obtain the 01/25/02 DOS update (2.40.59) follow these instructions:

- Download the installation instructions (01/25/02) (Click Here to Download). To download this file, you must have the Adobe PDF reader installed in your browser. If you have a problem downloading the file, download the PDF reader here and then try the file download again. If you still have problems,
please send an email to dosupdate@prosystems.com and request that the installation instructions be emailed or faxed to you. Be sure to give us your fax number or email address.
- Download the Update (01/25/02) (Click Here to Download). You must load the 2.40.58 release before loading this update (2.40.59).
- Follow the installation instructions to make your update diskettes and apply the update to your DOS programs.
- Continue to check back here and the Forums for additional information and updates.

 

To obtain the 01/18/02 DOS update (2.40.58) follow these instructions:

- Download the installation instructions (01/18/02) (Click Here to Download). To download this file, you must have the Adobe PDF reader installed in your browser. If you have a problem downloading the file, download the PDF reader here and then try the file download again. If you still have problems,
please send an email to dosupdate@prosystems.com and request that the installation instructions be emailed or faxed to you. Be sure to give us your fax number or email address.
- Download the Update (01/18/02) (Click Here to Download). You must load the 2.40.57 release before loading this update (2.40.58).
- Follow the installation instructions to make your update diskettes and apply the update to your DOS programs.
- Continue to check back here and the Forums for additional information and updates.

 

To obtain the 01/14/02 DOS update (2.40.57) follow these instructions:

- Download the installation instructions (01/14/02) (Click Here to Download). If the system requests a password, try clicking on cancel a few times and the file may download. If you still have a
problem downloading the installation instructions, please send an email to dosupdate@prosystems.com and request that the installation instructions be emailed or faxed to you. Be sure to give us your fax number or email address.
- Download the Update (01/14/02) (Click Here to Download).
- Follow the installation instructions to make your update diskettes and apply the update to your DOS programs.
- Continue to check back here and the Forums for additional information and updates.

 

*** NOTICE: Dot Matrix Continuous Double-wide W2 Forms *** - The double-wide forms (8888-2, 8888-3, 8888-4) have a major problem that will not allow us to program the Pro Systems Client Write-Up System for DOS to use the complete double-wide forms. Therefore the right-side "Employee forms" are not usable.
Solution: Use your existing double-wide W2 (8888-x) forms to print the employer forms. When printing the double-wide forms as employer forms, you must tell the program that you are printing single-wide forms. The DOS program release you have now (01/14/02) will print these forms. If you ordered these forms from us, we are shipping you free single-wide forms for the "employee set" of forms that matches the number of parts you need (7640-3 for 3-parts or 7640-4 for 4-parts). If you also ordered envelopes for the 8888 forms (8181-1), we are also going to send you envelopes (6666-1) for the new forms. You will receive your replacement forms on Friday (01/18/02).

We apologize for the delays. We are doing everything possible to overcome the many problems we are facing related to DOS and programming in DOS.

For up-to-date information concerning updates and distribution dates, please check this page and in our Forums.

Thank you!



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Pro Systems Inc.
Charlotte, North Carolina